For NSW strata & property management firms

Stop losing hours — and owners’ trust — to routine strata enquiries.

Strata managers spend up to 80% of their week answering the same levy, maintenance and AGM questions. Jasmyne answers every one of them in under 3 seconds, 24/7 — so your team gets their evenings back and owners stop waiting.

Modern strata apartment building
3 sec response
24/7 live
Why this is happening

Strata is a thin-margin, high-volume business — every operational crack shows up on the bottom line

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High turnover & burnout

The industry sees 30%+ annual staff turnover in major markets. Managers carry heavy portfolios and 60+ hour weeks between evening AGMs, emergency calls and constant resident enquiries — and every manager lost costs the business heavily in recruitment and client churn.

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High-volume communication & conflict

Managers spend up to 80% of the day answering emails and mediating neighbour disputes over noise, parking and pets — time that should be going to proactive management and business growth.

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Compliance pressure

Fast-moving legislation — fire safety, insurance valuations, WHS — creates real administrative overhead. Missing a mandatory deadline exposes both the firm and the owners corporation to legal and reputational risk.

Where the money actually leaks

Revenue leakage rarely happens as one big loss — it’s death by a thousand unbilled cuts

Operational leakage

Unbilled “out-of-scope” work — extra committee meetings, defect disputes and prolonged insurance claims handled for free.
Uncaptured contractor surcharges — quote coordination and work-order handling fees that never get invoiced.
Poor time tracking — hours of routine communication with nothing recording where they went.

Financial & billing leakage

Manual levy recovery costs — default interest and recovery fees absorbed instead of billed to the late-paying owner.
Insurance commission transition — margin lost as commissions tighten, without a replacement fee model.
Inefficient onboarding — underpriced setup work means new schemes run at a loss for the first 6–12 months.
Why strata firms work with us

Built by someone who’s spent 27 years on your owners’ side

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27 years

As a NSW strata unit owner — I know what owners actually expect.

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18 years

On a strata committee — AGMs, by-laws, levies, the lot.

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Deep NSW expertise, built to grow

Trained on SSMA 2015 and the SCA framework today, with each state’s legislation built in as we expand — not generic AI.

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Agency, not software

You work directly with the person who builds and trains your AI — no faceless SaaS.

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Australian built and owned

Early adopter of strata, real estate and trade custom AI.

Jasmyne in action

Real enquiries, answered the way your owners expect.

📞 Telephone message — Sunday 11:12pm
“Water is coming through my bathroom ceiling. What do I do?”
Resident — Unit 8
✓ AI Australian voice discussion, triaged to book trade, details of arrival sent to resident
📞 Owner enquiry — 10:47pm
“Hi, I need to know my levy balance before I make a payment tomorrow morning.”
Lot 14, Building C
✓ Answered in 3 seconds
💬 Web chat — 2:23pm
“When is our next AGM and how do I submit a proxy vote?”
Committee member
✓ Answered instantly
💧 ROI Calculator

What’s Your Practice Leaking?

Answer five quick questions and we’ll calculate exactly how much time and money your firm is losing — and what AI automation could recover.

Question 1 of 5
How many lots does your firm manage?
Question 2 of 5
How many after-hours calls does your team receive per week?
Question 3 of 5
How long does each owner enquiry take your team to handle on average?
Question 4 of 5
What is the average hourly cost of your strata management staff?
Question 5 of 5
How many inbound enquiries does your team handle per week?
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Here’s What Your Business Is Leaking

Conservative estimates using industry benchmarks — tap any figure’s caption to see how it’s worked out

Staff hours lost
per week
After-hours calls + weekly enquiries × your times
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Cost per week
in manual handling
Hours × your hourly staff rate
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Annual cost of
not automating
Weekly cost × 52 weeks
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Estimated annual
saving with AI
70% of annual cost recovered by AI
What we build for strata

Bots built around the questions you answer every day

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24/7 First Tier Owner & Resident Enquiry Bot

Every call, answered in under 3 seconds, day or night. Channels available are via voice, email and/or text.

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Maintenance Triage & Logging Bot

Captures lot, issue and urgency, and alerts your team instantly.

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AGM Preparation & Voting Assistant

Handles proxy and meeting questions so your AGM season is calmer.

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New Owner & Resident Welcome Bot

Personalised orientation the moment someone moves in.

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Levy Arrears & Payment Follow-up

Consistent, documented reminders — without the awkward calls.

Compliance Follow-up & Appointments

Tracks service and inspection deadlines and books what’s required.

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Missed Call Callback

Every missed call triggers an instant callback attempt and SMS follow-up, so no owner enquiry goes cold.

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Website Build

A fast, modern website built on the same platform your AI runs on, so everything works together.

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CRM Setup & Management

One system of record for every owner, lot and job — so nothing falls through the cracks.

Ready to see this working for your portfolio?

Book a free 30-minute discovery call — no commitment required.

Book Your Free Discovery Call