Our bot, Jasmyne
Jasmyne is the AI Australian voice and text agent at the heart of every system we build — trained specifically on strata and property management, and customised for your business.
🎙️ She answers every call
Within 3 rings, 24 hours a day, with the ability to handle up to 20 callers at the same time. Jasmyne answers every inbound call in a calm, professional Australian voice — and never has a bad day.
💬 She replies to every message
Australian voice, SMS, web chat, WhatsApp, email — Jasmyne responds instantly across every channel your business uses, with the same accurate information every time.
🏢 She knows your business
Jasmyne is trained on your specific business — your properties, your processes, your policies and the questions your customers actually ask. She speaks your business’s language.
📋 She logs everything
Every conversation is recorded, transcribed and stored. Your team starts Monday with a full picture of what happened over the weekend — without being interrupted once.
🚨 She escalates when it matters
Jasmyne knows the difference between a routine enquiry and a genuine emergency. When something needs a human, she escalates immediately with a full summary of the conversation.
📈 She gets smarter every month
As your business changes, Jasmyne updates. New properties, new listings, new customers — we keep her knowledge base current so her answers stay accurate.
💛 She knows how to follow social protocols
Jasmyne is taught how to greet people, not interrupt, maintain context, and acknowledge what the other person has said before changing topics.
⚡ She is efficient
Jasmyne tries to be helpful without wasting the other person’s time, and adjusts the level of detail based on the situation. When misunderstandings occur, she uses different techniques to identify and fix them.
🌏 She’s bilingual
Jasmyne isn’t limited to English — she’s bilingual and can converse in a range of languages, so a caller is never left without help just because English isn’t their first language.